The Randolph College LiveSafe App
LiveSafe, a free mobile-safety technology available to the Randolph College community, empowers students, faculty, and staff to take charge of their own safety and look out for those around them. Randolph College’s LiveSafe app is available to students, faculty, and staff only.
What does the LiveSafe app do?
LiveSafe allows students, faculty, and staff to:
- Share information – Users can submit reports for suspicious activity, harassment, a disturbance or other issue with picture, video, or audio attachments. Reports can be submitted anonymously if the user chooses.
- Have peace-of-mind with SafeWalk – Individuals invite others to “virtually escort” and monitor their location on a real-time map. Simultaneously, SafeWalkers can chat with one another or call 911 if needed.
- Summon emergency help – Safety officials can leverage location-data in an emergency, allowing faster response times. It’s like a blue light phone in your pocket.
- Access emergency information – Have fast and easy access to important campus support resources and emergency procedures, even when you are unable to connect to the Internet.
- Receive inclement weather and other closing and delay information. – Receive notices of campus delays and closings and other relevant information.
Get Started – Download the LiveSafe app today:
- Visit the Google Play or App Store and search for “LiveSafe”.
- Register with your email and fill out your profile.
- Search for and select “Randolph College” as your school.
Frequently Asked Questions
How do I sign-up?
LiveSafe is a free mobile safety app made available to Randolph College students, faculty, and staff. It is easy and quick to use. Download the LiveSafe mobile app in iTunes or the Google Play store.
Select “Randolph College” as the school / agency and fill out your user profile.
Who may use the LiveSafe app?
The app is available as a free download for all Randolph students, faculty and staff.
What kinds of information should I report?
Randolph students, faculty and staff are encouraged to use the LiveSafe app to communicate with campus safety about any issues, concerns or questions related to campus safety and security. The app may be used to inquire about policies and best practices for getting help for a friend, reporting vandalism, suspicious activity or any other issue related to conduct and well-being.
Who receives my reports and information?
Information submitted is monitored 24/7 by Randolph’s Office of Campus Safety. In case campus safety requires further information on any report, officers will follow-up and live chat with the user.
What happens if I send a report in the wrong category?
Randolph campus security can easily re-categorize reports, so users don’t need to worry if they mistakenly select the wrong category. If you are unsure which category the report falls into, select “Other”.
Do I have to provide picture, video, or audio evidence?
No. While users are encouraged to provide picture, audio or video evidence when sending in reports, they are only advised to do so if the circumstances are safe.
What if a report I send turns out to be a mistake?
Users will not be penalized for making claims that turn out to be untrue. So long as reports aren’t purposefully and falsely claimed, people are encouraged to share information with the College.
How does the anonymous feature work?
Users can send in tip reports using the anonymous feature if they are not comfortable with disclosing their identity. The Office of Campus Safety will not be able to see who the report is coming from if this is activated.
Does LiveSafe replace 911?
No. When faced with an emergency situation, LiveSafe recommends and promotes dialing 911. The aim of the LiveSafe app is to provide a new channel to report non-emergency information and crimes to campus safety.
What does the Emergency Options feature do?
The Emergency Options feature allows the user to call 911, as well as call or message campus safety directly.
When should I call Campus Safety over 911?
For any emergency that is time-sensitive and poses risk to life and health, 911 should always be called. Otherwise, campus safety can be called for other non-emergencies and to provide general information and requests.
How could I use LiveSafe in an emergency?
So long as users have the capacity to make voice calls, we encourage anyone in an emergency to always call 911. If a user is unable to make a direct call due to situational or technical issues, or if they must be discrete, then users may choose the “Message Campus Safety” and start a live two-way chat with Randolph campus safety.
What will you do with my data?
LiveSafe respects the privacy of individuals and law enforcement agencies. Data will only be analyzed in aggregate form once individual information is scrubbed and anonymized. Evidence information belongs solely to the law enforcement agency for which it was designated.
Download a PDF with further Q&A from the developer, Vector Solutions
