2500 Rivermont Avenue
Lynchburg, VA 24503
Business Office Hours: Monday-Friday, 8 a.m.-5 p.m.
Cashier Hours: Monday-Friday, 1:30 p.m.-4:30 p.m.
Randolph College charges by semester with statements sent the first week of July for the fall semester and the first week of December for the spring semester. Semester payments are due accordingly on August 1 and January 1 prior to the start of each semester. These statements are also available in the student’s self-service account online. See other Billing Policies.
To ensure proper payment of your tuition and fees, you will need to familiarize yourself with the College’s procedures and terminology. To learn more, check out the following…
Pay Tuition Online with a Credit Card
Students may pay their tuition online thru their student portal account by either electronic check and/or a credit card. The college accepts any one of the following cards: MasterCard, Visa, American Express and Discover. In addition, student’s paying with a credit card or debit card will incur a non-refundable additional expense of 2.9% of the first $2,000 paid plus 2.15% for any amounts over $2,000. This is a convenience fee charge by our Third Party payment processor, CASHNet. If you come into the Business Office and plan to pay by credit card, you will be directed to a computer terminal to pay online.
Simply click onto CashNet (Unless you have changed it, your user ID will require your “user ID number”. This is the nine-digit number in the upper right hand corner of your statement in the format 999-99-9999. Your PIN is simply the last six digits of your user ID number).
Your payment is recorded the next Business Day after the payment is made so you do not have to worry about missing payment deadlines or your registration being cancelled.
Pay Tuition by Mail
To pay your tuition by mail, simply send a check made payable to Randolph College (do not send cash through the mail). The check should be mailed to Randolph College, Business Office, 2500 Rivermont Avenue, Lynchburg, VA 24503.
Pay Tuition in Person
Students can pay their tuition in person by check, money order and or cash. To do so, simply come to the Business Office during normal business hours located in the basement of Main Hall.
Returned Check Policy
Checks returned unpaid to the College by a financial institution, no matter the amount or reason for the return, will automatically incur a $35 reprocessing fee in addition to the original obligation. The Business Office will attempt to notify the student or former student who submitted the returned check to provide information on making payment. Full payment must be made within two weeks of the date of the check being returned to the College. Failure to meet this deadline may result in additional fees. In some cases, that account may be turned over to the College’s collection agency for appropriate action. Once the check is returned, the Business Office will not accept checks in payment of tuition or fees, even if the student wishes to use someone else’s check.
If the financial institution supplies a letter to the College admitting error on its part, the student will have his/her check writing privileges restored. A student who fails to pay tuition or other obligations will be denied access to his/her records and will be prevented from registering in the future.
Monthly Payment Plan
Randolph College has partnered with Cashnet to offer The Cashnet Full Service Payment Plan administered by Higher One. The monthly payment plan is designed to help students finance their education. Under this plan the student pays tuition in equal monthly installments during the fall and spring semesters. There is no interest, no finance charges, and only a $55 enrollment fee for using this service. If interested in this plan, please visit https://commerce.cashnet.com/randolphpay. The login for the plan will require the student “user ID number”. This is the nine-digit number (minus dashes) in the upper right hand corner of the statement in the format 000-99-9999. This number is also located on the student’s portal account and Financial Aid Award Letter.
Your PIN needed for login to the payment plan is simply the last six digits of the user ID number.
If you are enrolled in a Tuition Payment plan and your outstanding balance either increased or decreased, due to changes in your classes or increased/decreased financial aid, call Tuition Pay and ask to have your payment plan adjusted. Tuition Pay will incorporate any modification in your remaining payments. On a monthly basis, Tuition Pay will monitor and terminate plans for non-payment leaving the balance remaining payable to the school and a Business Office stop being placed on the students record.
Outstanding semester balances may be paid by cash, money order, credit/debit card. The use of a personal check will delay the clearance of the student records for 10 business days. Diplomas and/or transcripts will not be released until the outstanding balance is paid in full, no exceptions.