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Software Support Analyst

Randolph College seeks an enthusiastic professional for the full-time position of Software Support Analyst. Position provides software support by identifying and resolving user issues for administrative systems, creating custom SQL reports, and managing software updates and patches for supported systems. Must have working knowledge of Microsoft Dynamics Great Plains (Payroll and business office functions), SQL reporting, database management, and server side installations. This is a highly technical position and the successful candidate must be able to learn and become proficient with various administrative processes and software packages. Applicant must also be able to identify business processes that can be better automated through the use of software, document new (and current) system processes, and test and implement new processes.  Programming ability and a degree in computer science desirable but comparable work experience considered.

The College offers paid vacation, sick, and holiday pay, along with an excellent benefit package. Interested candidates should submit a cover letter, resume, and three references to: Director of Human Resources, Randolph College, 2500 Rivermont Ave, Lynchburg, VA 24503 or via email to: employment@randolphcollege.edu (preferred method). The Randolph community values and supports diversity and an inclusive environment. We are particularly interested in hiring candidates who will enrich the diversity of our campus. Randolph is an EOE employer.

  • Randolph College is a private liberal arts college in Lynchburg, Virginia attracting students from Virginia, Maryland, North Carolina, and beyond. We provide a rigorous academic program that features small classes with top-ranked professors and hands-on, experiential learning.

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