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General FAQ

Why is the College moving to online learning for the fall semester?

We have spent countless hours this summer making plans and putting precautions into place on campus to ensure that our community members were safe for the return to school this fall. Unfortunately, recent developments have prompted Randolph to make the decision to move classes online for the fall semester. Central to the decision was the lack of quick, large-scale asymptomatic testing and contact tracing, as well as the impact the pandemic-related changes would have on student life.

We do not see the situation in our country improving before our semester opens in a month’s time. Because of this, we are not confident the College would be able to remain in-person the entire semester without serious COVID-19-caused disruptions.

By committing to online instruction for the fall now, we are not only able to give our faculty more time to prepare their courses, but we are able to hopefully alleviate some of the uncertainty that has existed for students and families this summer. We just do not believe the limited in-person experiences we would have been able to provide this semester, not to mention the extremely regimented residence hall policies, would meet the expectations of our students and families.

Will my updated bill for the fall semester include the removal of room and board charges?

Yes, the College will be removing fall room and board charges for all residential students. We anticipate that revised bills for the fall semester will be available on the student portal by close of business on Monday, August 3. Student account balances for fall 2020 will be due August 12.

What other student fees will be adjusted for the fall semester?

The following is a summary of changes, as applicable, to other student fees:

  • Orientation fee: reducing to $150 from $200 since orientation will not be held on campus. An online orientation will occur with modules available starting August 17.
  • Technology fee: will now be $200 per semester for online students, matching the College’s current rate for residential students. This change is necessary due to the increased costs associated with online instruction.
  • Student activities fee: will remain at $105 for the fall semester as the College will continue to provide students with online programming and involvement opportunities.
  • Accident insurance fee: will remain at $61 for the fall semester as this policy provides mandatory coverage no matter whether the student is on or off campus 24/7/365.
  • Health and counseling fee: will remain unchanged at $50 for the fall semester and now applicable to all full-time undergraduate students as the Health and Counseling Center will continue to provide telehealth/telecounseling services.

How will my need-based financial aid be affected because I am attending remotely?

The move to online learning for the fall semester requires the College to revise its 2020-21 cost of attendance, primarily driven by the removal of room and board for the fall partially offset by the addition of a living allowance. The cost of attendance is the standard to calculate or recalculate aid for students. The formula for assessing eligibility for need-based grants, loans, and work study is cost of attendance minus the expected family contribution (EFC) from the 2020-21 FAFSA. The revised cost of attendance assumes a return to campus for the spring 2021 semester.

Will my merit scholarship be affected by changes to the cost of attendance?

No, merit scholarships will not be changed as a result of the revised cost of attendance.

When will I see my revised financial aid award for 2020-21?

The change in cost of attendance necessitates many changes, both in our student information system and with financial aid packages on a student-by-student basis. We are working as quickly as possible to finalize all financial aid revisions by Monday, August 3.

Will the online award letter be updated to reflect these changes?

Yes, the updated award letter will be accessible online by close of business on Monday, August 3.

Can I reduce my loan if I have a Parent PLUS, PLITT or private loan?

Yes, upon reviewing your revised bill, you can contact Financial Aid to make adjustments to your loan(s). When calculating, be sure to include the Room/Board charge of $5,500 for the Spring 2021 semester.

Will there be a reduction in tuition?

No. Although our method of delivery for coursework is changing this semester, the student-centered, high quality education offered by Randolph will remain the same. With our small class sizes, the College is uniquely positioned to provide an individualized approach to learning with the same dedication to excellence. This change in format should not affect any student’s progress toward their degree. Because the College’s cost structure has not changed, we are not able to reduce tuition. Tuition covers the cost of credit-bearing courses, whether they are taken face-to-face or online. For example, tuition for these courses covers expenses that will not change, including faculty salaries, technology resources, and academic support services. At some colleges and universities, because of the additional time and resources that are required, online courses actually cost more than face-to-face options.

Will I be able to continue my student employment remotely?

This may be possible but will be dependent on the position.

Will classes be in person for the spring semester?

We are hopeful we will be able to resume on-campus instruction for the spring semester. We will reevaluate conditions later this fall and make a final decision then.

What if I have other questions?

This is a challenging time, and we are all working and adjusting. Should you have any questions, concerns, or needs, please reach out to the appropriate department.


Financial Aid

Business Office
Wendy Deitrick

Human Resources
Connie Everhart

Health and Counseling Center

Institutional Technology Help Desk

Office of Student Affairs

Office of the Provost


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