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FAQ for Students

Q: How do I make an appointment?

A:   Log into the Randolph College portal. Click on W in MyLinks and then select Writing Lab. Log in with your Randolph College portal username and password.  From here, you can see when specific tutors are available.  A green-colored slot indicates an available appointment time.

Q: I don’t have a paper—can I still come in?

A: Of course! Our Writing Lab tutors have numerous worksheets and exercises, both handouts and online, which can help you improve your writing.  If you have a topic in mind that you want to work on, you can tell the tutor.  Otherwise, the tutor may have you free write or complete some exercises to assess your writing strengths and weaknesses.

Q: How does a tutoring session work?

A: Tutoring sessions are 30 minutes long.  Writing Lab tutors will spend 20-25 minutes working with you, and then use the last few minutes to complete a Client Report.  Use your time wisely! Come prepared with questions, problem areas, and a writing sample.

Q: Will a tutor proofread my paper for me?

A: No.  Writing Lab tutors will work with you to improve your writing.  Strengthening your writing skills requires your involvement; therefore, a tutor will not simply correct your mistakes.  Instead, our tutors help you recognize your mistakes and teach you the skills to fix and prevent them in the future.  This process creates a confident and self-sufficient student.

Q: Who are the Writing Lab tutors?

A: Click the following link to learn about our tutors! 

Q: Will you tell my Professor that I came to the Writing Lab?

A: Not if you don’t want us to.  At the end of every session, Writing Lab tutors fill out a Client Report which is sent to the Director of the Writing Program and the professor for the course in which you needed writing help. However, if you do not want the tutor to send the report to the professor, the tutor will not send it.  All reports must go to the Director, Bunny Goodjohn.

Q: What should I bring with me?

A: If you have a paper you want a tutor to look at, you need to bring a hard copy.  Tutors will not help you with your paper if it is on your computer.  You should also bring your class syllabi and your agenda so that your and your tutor can plan out your paper due dates and priorities.

Q: Can I come in for a series of appointments?

A: Sure! Ask a tutor for an Elective Contract form.

Q: How many times can I meet with a Writing Lab tutor?

A: You can visit us once a day if you need to! But don’t ask us to spend more than three sessions on one paper.  At that point, the paper begins to be a collaboration and you don’t want that.

If you have a particular issue you want to work on (grammar, punctuation, sentence style etc.) you can set up an Elective Contract—five appointments with the lab—lets you set your own goals and work towards them. Ask a tutor for an Elective Contract for or download one from our Virtual Lab.

Q: What is a Mandatory Contract?

A: If a student is evaluated by faculty as a weak writer, he or she is mandated to visit with a tutor for ten sessions in the semester following evaluation.  Eligibility to remain at Randolph depends upon the student completing all ten sessions.

Q: What happens if I miss an appointment?

A: If you miss an appointment without cancelling it (a “No Show”) two times in a row, then you will be locked out of the system, and will not be able to make further Writing Lab appointments until an administrator unblocks you.

Q: Can I cancel an appointment?

A: Yes.  You need to cancel an appointment at least two hours ahead of time. Otherwise, the missed appointment will be counted as a No Show.

Q: What happens if I miss an appointment?

A: If you miss one, there aren’t too many ramifications.  But your tutor does sit there waiting for you and is unable to work with a student who may need urgent assistance.  So cancel appointments online if you can’t attend. If you miss two, you might have your ability to make appointments suspended and have to rely on walk-in sessions for the remainder of the semester.

Q: I need an appointment on a specific day, but all the slots are taken…

A:Sometimes, especially near the end of the semester, all the tutoring slots will be taken.  When this happens, the day on the appointment calendar will turn red.  You can put yourself on a waiting list for an appointment time in case someone cancels.  If you are waitlisted, it is best to be in or near the Academic Services Center at the time of the appointment so that you can quickly get to the Writing Lab should a time open up.

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